Billing & Payments

How do I record a partial payment and track balance?

Last updated: 2026-05-26

Open the invoice and click + Record Payment. Enter the partial amount (e.g. ₹5,000 of ₹15,000), pick the method, and Save. The invoice now shows "Paid ₹5,000 · Balance ₹10,000". Record further payments the same way as they come in. Use balance reminders to nudge patients who still owe.

How to record a partial payment

  1. Open the invoice from the patient’s Billing tab.
  2. Click + Record Payment.
  3. Enter the part-amount.
  4. Pick the payment method (Cash, UPI, Card, Bank transfer, Online).
  5. Save. The invoice header now shows "Paid X · Balance Y".

Common patterns

  • Advance + balance — patient pays 50% upfront, rest after procedure.
  • Three-visit treatment plan — pay per visit.
  • Family invoice — head of household pays first half, dependent pays the rest.

Mixed payment methods on one invoice

Yes — pay ₹3,000 in cash and the rest on UPI. Each entry records its own method. The total of all entries equals what the patient has paid.

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