How can we help you run your clinic?
Guides, answers, and troubleshooting for EpikDoc — from your first EpikVoice note to billing, reminders, and growing your practice.
Browse by topic
Every workflow documented. Pick a topic to jump to its guides.
Getting Started
Signup, clinic setup, your first clinical note, and inviting your team.
EpikVoice — Voice Clinical Notes
Record consultations. Edit transcripts. Dental terms and tooth numbers. What to check when it isn’t transcribing.
Patients & Smart Timeline
Add patients, link family members, browse the Smart Timeline, attach files and X-rays.
Appointments & Reminders
Booking, rescheduling, SMS / Email / WhatsApp reminders, recall automation, reducing no-shows.
Billing & Payments
Create invoices, record payments, partial balances, treatment plans and cost estimates.
Account & Login
Phone OTP sign-in, OTP delivery issues, email verification, password reset and security basics.
Plans & Subscription
Plans and pricing, trial to paid, promo codes, updating payment, cancellation.
Security & Privacy
How your patient data is protected, who can see what, exporting your data, deleting records.
Most read
The articles dentists open the most.
EpikVoice isn’t transcribing — what to check
Mic permission, network, and recording length
I’m not receiving my login OTP
SMS delays, retry limits, and alternatives
Why didn’t my WhatsApp reminder send?
Template approval, opt-in, and number format
Recording a payment against an invoice
Partial payments, balances, and receipts
Recording your first clinical note
From signup to a filed note in five minutes
Plans & pricing explained
Trial, quarterly, annual — what changes
Compare alternatives
How EpikDoc compares to other Indian dental software
Honest side-by-side comparisons against Practo Ray, Eka Care and Bestosys.
See the comparisons