How do I verify my mobile and email?
Last updated: 2026-05-26
Mobile — enter the 6-digit OTP we send you by SMS and tap Verify mobile. Email — open the inbox for the address you signed up with, find the "Verify your email" message, and click the link (valid for 24 hours). You need both verified to add patients. The order doesn’t matter.
Verify your mobile
- On the verification screen you see your masked phone number, e.g. +91 98••• ••210.
- Enter the 6-digit OTP from SMS. Paste-into-first-box also works.
- Tap Verify mobile.
Verify your email
- Open the inbox for the email you signed up with.
- Find the message titled "Verify your email" from EpikDoc.
- Click the link inside. The link is valid for 24 hours.
Why both?
Two checks protect your clinic. If one channel ever gets compromised, we can still reach you on the other. It also keeps spam signups out — a real clinic owner has access to both a working mobile and a working email.
Didn’t get the verification email?
- Check your spam / junk folder.
- Confirm you signed up with the right email (typos happen).
- Click Resend verification email on the verification screen.
- If your inbox is at a corporate domain, check with IT — they may be blocking external links.
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