How do I add a walk-in patient who doesn’t have a phone number?
Last updated: 2026-05-26
The mobile number field is optional. For a walk-in without a phone, type just the name (and any details they offer), leave the phone field blank, and tap Save patient. The patient is created — SMS and WhatsApp reminders won’t work for them, but clinical notes, billing, prescriptions and the timeline all behave normally.
How to
- Sidebar → Patients → + Add Patient.
- Enter the patient’s full name.
- Leave the mobile and email fields blank if they have neither.
- Skip tabs 2 and 3 if you don’t have the info, or fill what you do.
- Tap Save patient.
What still works without contact details
- Creating clinical notes (voice or typed).
- Booking appointments — you manage the reminder out-of-band.
- Generating invoices and recording payments (cash, card, UPI).
- Printing prescriptions for handover at the clinic.
- Adding files and X-rays.
Adding contact details later
Open the patient profile, click Edit, fill in the mobile and email, and Save. Future reminders will use the new details automatically.
Related guides
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